FACILITATING AWARENESS AND INFORMED CHOICE IN GAMBLING

Main Article Content

Adrian Parke
Andrew Harris
Jonathan Parke
Jane Rigbye
Alex Blaszczynski

Abstract

Research demonstrates that a large proportion of individuals have reduced levels of self-awareness of behaviour when gambling, through a process of dissociation (Powell, Hardoon, Derevensky, & Gupta, 1996) and narrowed attention (Diskin & Hodgins, 1999). This can be detrimental to the decision-making process, especially as players become increasingly stimulated, which can negatively impact upon gambling behaviour. Therefore, in an attempt to limit irrational gambling behaviour, and gambling beyond levels at which one had initially intended, emphasis is placed on harm minimisation approaches that attempt to increase self-awareness of behaviour and increase awareness of the probable outcomes of participation in gambling, by providing easily understood and relevant information in a timely fashion. Fundamentally, this refers to the provision of information pertaining to 1) Personal Behavioural Information - information provided to the player regarding amount of time and money spent gambling, and 2) Game Transparency Information – information that outlines to the player how the game operates e.g. probabilities of winning. Structural and situational characteristics of gambling may not however, be conducive to supporting self-regulation and self-control, making the process of facilitating awareness more challenging than one would initially assume. The following paper reviews evidence for the efficacy of strategies aimed at facilitating awareness during gambling, referring to behavioural information and game transparency, as well as problem gambling information and referral.

Article Details

Section
Articles

References

Bailey, B., Konstan, J., & Carlis, J. (2001). The effects of interruptions on task performance, annoyance, and anxiety in the user interface. Proceedings of the IFIP TC-13 international conference on human– computer interactions, Tokyo.

Benhsain, K., Taillefer, A., & Ladouceur, R. (2004). Awareness of independence of events and erroneous perceptions while gambling. Addictive Behaviors, 29, 399–404.

Bernstein, R. (1989). Exposure and affect: Overview and meta-analysis of research.

Psychological Bulletin, 106, 265–289.

Bialkova, S. & van Trijp H. (2010). What determines consumer attention to nutrition labels? Food Quality and Preference, 21, 1042–1051.

Boo, E.H. & Koh, H.C. (2001). The influence of organisational and code supporting variables on the effectiveness of a code of ethics. Teaching Business Ethics, 5 (4), 357-373.

Clark, E., & Brock, T. (1994). Warning label location, advertising, and cognitive responding. In E. Clark, T. Brock, & D. Stewart (Eds.), Attention, Attitude, and Affect in Responding to Advertising (pp. 287– 299). Hillsdale: Lawrence Erlbaum Associates.

Cloutier, M., Ladouceur, R., & Sevigny, S. (2006). Responsible gambling tools: Popup messages and pauses on video lottery terminals. The Journal of Psychology, 140, 433–438.

Deci, E. L., & Ryan, R. M. (1985). Intrinsic Motivation and Self-Determination in Human Behavior. New York: Plenum.

Deci, E. L., & Ryan, R. M. (2000). The ‘what’ and ‘why’ of goal pursuits: Human needs and the self-determination of behaviour. Psychological Inquiry, 11, 227-268.

Delfabbro, P. (2007). Australasian gambling review (3rd ed.). Adelaide: Independent

Gambling Authority.

Delfabbro, P., Borgas, M. & King, D. (2012). Venue staff knowledge of their patrons’ gambling and problem gambling. Journal of Gambling Studies, 28 (2), 155-169.

Delfabbro, P., Osborn, A., Nevile, M., Skelt, L. & McMillen, J. (2007). Identifying Problem Gamblers in Gaming Venues. Gambling Research Australia, Melbourne.

Dickerson, M. (2003). Exploring the limits of ‘responsible gambling’: Harm minimisation or consumer protection. Gambling Research, 15, 29–44.

Diskin, K. & Hodgins, D.C. (1999). Narrowing of attention and dissociation in pathological video lottery gamblers. Journal of Gambling Studies, 15, 17-28.

Edwards, S., Li, H., & Lee, J. (2002). Forced exposure and psychological reactance: Antecedents and consequences of the perceived intrusiveness of pop-up ads. Journal of Advertising, 31, 83–95.

Evans, C. E. Y., Kemish, K., & Turnbull, O. H. (2004). Paradoxical effects of education on the Iowa Gambling Task. Brain and Cognition, 54, 240–244.

Floyd, K., Whelan, J. P., & Meyers, A. W. (2006). Use of warning messages to modify gambling beliefs and behavior in a laboratory investigation. Psychology of Addictive Behaviors, 20, 69–74.

Giroux, I., Boutin, C., Ladouceur, R., Lachance, S.,& Dufour,M. (2008). Awareness training program on responsible gambling for casino employees. International Journal of Mental Health and Addiction, 6 (4), 594–601.

Goudriaan, A. E., Oosterlaan, J., de Beurs, E., & Van Den Brink, W. (2006). Neurocognitive functions in pathological gambling: A comparison with alcohol dependence, Tourette syndrome and normal controls. Addiction, 101, 534–547.

Ha, L. (1996). Advertising clutter in consumer magazines: Dimensions and effects. Journal of Advertising Research, 36, 76–83.

Hammond, D., Fong, G. T., McNeill, A., Borland, R., & Cummings, K. M. (2006). Effectiveness of cigarette warning labels in informing smokers about the risks of smoking: Findings from the International Tobacco Control (ITC) Four Country Survey. Tobacco Control, 15, 19–25.

Hegarty, M. & Just, M.A. (1993). Constructing mental models of machines from text and diagrams. Journal of Memory and Language, 32, 717-742.

Hersey, J.C., Wohlgenant, K.C., Arsenault, J.E., Kosa, K.M. & Muth, M.K. (2013). Effects of front of package and shelf nutrition labelling systems on consumers. Nutrition Reviews, 71 (1), 1-14.

Hertwig, R., Barron, G., Weber, E. U., & Erev, I. (2004) Decisions from experience and the effect of rare events in risky choice. Psychological Science, 15, 534–539.

Hing, N. (2004). The efficacy of responsible gambling measures in NSW clubs: The gamblers’ perspective. Australian Gaming Council.

Hing, N., (2007). Under the radar: what responsible gambling legislation doesn’t prevent. Paper presented at the National Association for Gambling Studies 17th Annual Conference, 15–17 November, Cairns.

Hing, N., Holdsworth, M., Tiyce, M. & Breen, H. (2014). Stigma and problem gambling: Current knowledge and future research directions. International Gambling Studies, 14 (1), 64-81.

Hing, N. & Nuske, E. (2011a). Assisting problem gamblers in the gaming venue: A counsellor perspective. International Journal of Mental Health and Addiction, 9, 696-708.

Hing, N. & Nuske, E. (2011b). Assisting problem gamblers in the gaming venue: An assessment of practices and procedures followed by front line hospitality staff. International Journal of Hospitality Management, 30, 459-467.

Hing, N., Nuske, E. & Gainsbury, S. (2011). Gamblers at risk and their help seeking behaviour. Melbourne: Gambling Research Australia.

Hodgins, D.C., & el Guebaly, N. (2000). Natural and treatment-assisted recovery from gambling problems: A comparison of resolved and active gamblers. Addictions 90 (5), 777–789.

Kranacher, M. (2006). Creating an ethical culture. The CPA Journal, 76 (10), 80.

Ladouceur, R., Boutin, C., Doucet, C., Dumont, M., Provencher, M., Giroux, I., & Boucher, C. (2004). Awareness promotion about excessive gambling among Video Lottery retailers. Journal of Gambling Studies, 20, 181-185.

Ladouceur,R., Blaszczynsk,A., & Lalande, D.R.(2012). Pre-commitment in gambling: a review of the empirical evidence. International Gambling Studies, 1–16.

Ladouceur, R., Sylvain, C., Boutin, C., & Doucet, C. (2002). Understanding and Treating Pathological Gamblers. London: Wiley.

Lawrence, A.J., Luty, J., Bogdan, N.A., Sahakian, B.J. & Clark, L. (2009). Impulsivity and response inhibition in alcohol dependence and problem gambling. Psychopharmacology, 207, 1163-1172.

McCain, S.L.C., Tsai, H. & Bellino, N. (2009). The antecedents and consequences of implementing responsible gaming practice. Journal of Travel and Tourism Marketing, 26 (4), 395-407.

McCrickard, D.S., Catrambone, R., Chewar, C. M. & Stasko, J.T. (2003). Establishing tradeoffs that leverage attention for utility: Empirically evaluating information display in notification systems. International Journal of Human-Computer Studies, 8 (5), 547-582.

McMillen, J., Marshall, D., Murphy, L., Lorenzen, S., & Waugh, B. (2004). Help-seeking byproblem gamblers, friends and families: A focus on gender and cultural groups. Canberra: Centre for Gambling Research, Australian National University.

Monaghan, S. (2009). Responsible gambling strategies for internet gambling: The theoretical and empirical base of using pop up messages to encourage self-awareness. Computers in Human Behaviour, 25, 202-207.

Monaghan, S., & Blaszczynski, A. (2007). Recall of electronic gaming machine signs: A static versus a dynamic mode of presentation. Journal of Gambling Issues, 20, 253–268.

Monaghan, S. & Blaszczynski, A. (2010a). Electronic gaming machine warning messages: Information versus self-evaluation. The Journal of Psychology, 144 (1), 83-96.

Monaghan, S. & Blaszczynski, A. (2010b). Impact of mode of display and message content of responsible gambling signs for electronic gaming machines on regular gamblers. Journal of Gambling Studies, 26, 67-88.

New, B. (1999). Paternalism and public policy. Economics and Philosophy, 15, 63-83.

Parke, J., Parke, A.J., Rigbye, J.L., Suhonen, N., & Vaughan Williams, L., (2012). The eCOGRA Global Online Gambler Report. In Williams, R.J., Wood, R.T., and Parke, J. (Eds.), Routledge International Handbook of Internet Gambling. Abingdon: Routledge.

Parke, J., Rigbye, J. & Parke, A. (2008). Cashless and card based technologies in gambling: A review of the literature. Report for the Gambling Commission.

Pavey, L.J. & Sparks, P. (2010). Autonomy and reactions to health-risk information. Psychology and Health, 25 (7), 855-872.

Peterson, D.K. (2002). The relationship between unethical behaviour and the dimension of the ethical climate questionnaire. Journal of Business Ethics, 41 (4), 313-326.

Powell, G. J., Hardoon, K., Derevensky, J., & Gupta, R. (1999). Gambling and risk taking behaviour of university students. Substance Use and Misuse, 34 (8), 1167–1184.

Prior-Johnson, E., Lindorff, M. & McGuire, L. (2012). Paternalism and the pokies: Unjustified state interference or justifiable intervention? Journal of Business Ethics, 110, 259-268.

Pulford, J., Bellringer, M., Abbott, M., Clarke, D., Hodgins, D., & Williams, J. (2009). Barriers to help-seeking for a gambling problem: The experiences of gamblers who have sought specialist assistance and the perceptions of those who have not. Journal of Gambling Studies, 25 (1), 33–48.

Rockloff, M. J., & Schofield, G. (2004). Factor analysis of barriers to treatment for problem gambling. Journal of Gambling Studies, 20 (2), 121–126.

Rodda, S., & Cowie, M. (2005). Evaluation of electronic gaming machine harm minimisation in Victoria: Final report. Melbourne, Australia: Office of Gaming and Racing, Victorian Government Department of Justice.

Schellink, T., & Schrans, T. (2002). Atlantic lottery corporation video lottery responsible gaming feature research: Final report. Halifax, Nova Scotia: Focal Research Consultants.

Schellinck, T. & Schrans, T. (2004). Identifying problem gamblers at the gaming venue: finding combinations of high confidence indicators. Gambling Research, 16 (1), 8–24.

Schellink, T., & Schrans, T. (2007). VLT player tracking system. Focal Research, Nova Scotia.

Scull, S., Butler, D., & Mutzleburg, M. (2003). Problem gambling in non-English speaking background communities in Queensland: A pilot study. Brisbane: Queensland Treasury.

Sharpe, L. (2003). Understanding pathological gambling: Distinct pathways or individual formulations? In P. Fittskirk & S. P. Shohov (Eds.), Focus on behavioral psychology (pp.169–184). New York: Nova Science.

Sharpe, L., & Tarrier, N. (1993). Towards a cognitive and behavioural model of problem gambling. British Journal of Psychiatry, 162, 407–412.

Slutske, W.S. (2006). Natural recovery and treatment-seeking in pathological gambling: Results of two US national surveys. The American Journal of Psychiatry, 163 (2), 297-302.

Steenbergh, T., Whelan, J., Meyers, A., May, R., & Floyd, K. (2004). Impact of warning and brief intervention messages on knowledge of gambling risk, irrational beliefs and behaviour. International Gambling Studies, 4, 3–16.

Stockley, C. (2001). The effectiveness of strategies such as health warning labels to reduce alcohol-related harms: An Australian perspective. International Journal of Drug Policy, 12, 153–166.

Suurvali, H., Hodgins, D., Toneatto, T., & Cunningham, J. (2008). Treatment seeking among Ontario problem gamblers: results of a population survey. Psychiatric Services, 59 (11), 1343-1346.

Weinstock, J. Burton, S., Rash, C.J., Moran, S., Biller, W. & Krudelbach, N. (2011). Predictors of engaging in problem gambling treatment: Data from the West Virginia problem gamblers help network. Psychology of Addictive Behaviors, 25, 372-379.

Williams, R., & Connolly, R. (2006). Does learning about mathematics of gambling change gambling behaviour? Psychology of Addictive Behaviors, 20, 62–68.

Williams, G. C., McGregor, H. A., Sharp, D., Kouides, R. W., Levesque, C. S., Ryan, R. M., & Deci, E. L. (2006). A self-determination multiple risk intervention trial to improve smokers’ health. Journal of General Internal Medicine, 21, 1288-1294.

Wogalter, M. S. (2006). Purposes and scope of warnings. In M. S.Wogalter (Ed.), Handbook of Warnings (pp. 3–10). Philadelphia: Erlbaum.

Wogalter, M. S., Conzola, V. C., & Smith-Jackson, T. L. (2002). Research-based guidelines for warning design and evaluation. Applied Ergonomics, 33, 219–230.

Wogalter, M. S., & Laughery, K. (1996). Warning! Sign and label effectiveness. Current Directions in Psychological Science, 5, 33–37.

Wood, R.T.A. & Griffiths. M.D. (2008). Why Swedish people play online poker and factors that can increase or decrease trust in poker websites: A qualitative investigation. Journal of Gambling Issues, 21, 80-97.